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How to Message the Venue

Once you receive a proposal, you can communicate directly with the venue’s Sales Manager through the Bizly platform. This feature is the best way to ask questions, request minor adjustments, or discuss specific event details.

Written by Bizly
Updated over 3 months ago

Steps to Send a Message

  1. Open the Proposal: From your Meeting Overview, find the venue you wish to contact and click the View Proposal Details button.

  2. Navigate to Messages: Once the proposal page opens, locate the Messages tab (situated directly below the main Proposal tab).

Start the Conversation: Type your message in the text box and hit send. Your message will be sent directly to the venue’s representative.

Notifications and Follow-ups

  • Email Alerts: You don’t need to stay logged in to wait for a reply. When the venue responds, Bizly will send an automated email notification to your inbox to keep you informed.

  • Response Time: Most venues respond within one business day.

  • Concierge Support: If a venue has not responded to your message within 24 hours, please reach out to our Concierge Team. We can contact the venue on your behalf to ensure your questions are answered quickly!

💡 Pro Tips for Messaging

  • Keep it Central: Communicating through Bizly ensures that all your event details and conversations are saved in one place for easy reference later.

  • Be Specific: Including your Meeting ID or specific dates in the message body can help the venue representative identify your inquiry faster.

  • Professional Etiquette: Since these messages go to professional hotel sales teams, keeping a polite and clear tone helps build a positive relationship for your event.

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